Terms & Conditions

PAYMENT TERMS

Assembly & Installation

Some cabinets are shipped unassembled. Complete assembly instructions are provided with the products. If needed, Ancom can assist you in locating a qualified installer.

Delivery

Damage
Please inspect complete shipment for damages immediately upon receipt. Compare number of pieces received with the number of pieces recorded on freight bill/delivery receipt. If pieces are damaged, please note these facts on the freight bill/delivery receipt. Failure to adequately describe damage or shortage may result in refusal of your claim. Ancom will not accept return of merchandise damaged in transit. Claims for damage or shortage must be filed with the delivering carrier, by the party receiving shipment.

Hidden damage (discovered after delivery) must be reported to the delivering carrier immediately. Request for inspection by carrier must be made within 15 days of receipt (confirm request in writing).

Cancellation Special orders in progress cannot be cancelled without Ancom’s prior consent. Terms of cancellation are based on all costs and expenses incurred in connection with the order.

RETURN POLICY

Warranty The manufacturer warrants goods purchased hereunder to be free of defects in material and workmanship. This warranty shall not apply in the event goods are damaged as a result of misuse, abuse, neglect, accident, improper application, modification or repair by persons not authorized by Seller, or where goods are damaged during shipment. Length of warranty varies product by product. Ancom shall in no event be liable for special, consequential or incidental damages.

PRICING is subject to change. Please confirm current pricing with our customer service staff at 800-845-9010.

PRODUCTION TIME Production times are generally 3-6 weeks, but may vary depending on the complexity of the order and production load of the shop. Production times given do not include the shipping time required for your completed order to travel from Ancom to you or your customer.

SHIPPING TIME generally 7 - 10 working days, UPS ships standard ground.

ORDERING ANCOM CABINETS
Ancom is dedicated to making it simple for you to order cabinets. Just call 1-800-845-9010, local 330-225-1510, fax 330-225-3434 or email info@filinganswers.com. We will answer your questions over the phone or have a representative contact you immediately. Ancom will respond to your request with a quotation including freight and installation charges. There is no obligation.